Deliveries and Returns Policies
Delivery
SAME DAY DELIVERY TO CAPE AND JACKSON!
We are currently offering delivery to addresses in Cape and Jackson for only $5!
Minimum order $50
Must live in city limits of Cape Girardeau or Jackson
Customers will be required to pay by credit card over the phone at the time of your order. No checks accepted. No cash accepted.
Someone over the age of 18 must be available to accept delivery. If you will not be home, please designate an easily accessible, safe place for us to drop off your order.
*Frozen deliveries must have a cooler available for drop off if you are not there to meet our driver and you agree to accept responsibility for that product's stability. Customers must take full responsibility for all products once they are delivered by the Busch staff.
No coupons or discounts will be applied to delivery orders. No manufacturer *free bags* by delivery, only pick up in the store. If for any reason we are out of the product you are ordering, we will offer a substitute and/or order confirmation with a delivery time/date.
Deliveries may be delayed/postponed due to inclement weather.
WE CAN SET UP RECURRING DELIVERIES! Just ask!
Returns / Exchange Policy
ALL RETURNS/EXCHANGES MUST TAKE PLACE IN STORE.
Food items:
All of our food and treats carry a money back guarantee. Dry products must be returned in the same bag and must still be good on their expiration date. We will find you a suitable replacement or refund your purchase price.
Non-food items:
We will issue a refund for the purchase price of the item plus any applicable taxes to your original form of payment for items returned within 14 days.
Returns/exchanges must be made within 14 days. After 15 days, we will offer store credit only. After 30 days, no returns or exchanges are accepted.
Clothing and bedding (including cat trees) MUST be in new and resalable condition with tags still attached.
Worn or dirty items that have been fitted in the store are non-returnable.
Come and Visit!
Shop our local store!
We are the first holistic and all-natural pet supply store in Southeast Missouri. At Busch Pet Products, my team and I are dedicated to helping you find the perfect products to keep your beloved pets happy, healthy, and safe. From the moment you walk into our store or visit us online, you'll feel right at home. Whether you're here for a dog wash, seeking advice on new food or treats, or simply exploring our offerings, we're here to provide expert guidance and top-notch care every time you shop with us.
